Consumer Research Panel Manager – Indonesian Speaking
£36,000 (Remote / Hybrid)
Ref: SM1400
Are you fluent in Indonesian and ready to take your next step in global consumer research?
We’re working with a forward-thinking client to find an experienced Consumer Research Panel Manager to lead the launch and growth of an exciting new panel in Indonesia. This is a brilliant opportunity for someone who enjoys building communities, working internationally, and turning data into meaningful insight.
You’ll play a central role in shaping and nurturing a thriving research panel—ensuring it is engaged, well-supported, and set up for long-term success. Working closely with the Project Manager and wider team, you’ll bring energy, organisation, and a people-first approach to everything you do.
The role
This is a varied and hands-on position where no two days are the same. You’ll be:
- Supporting the setup of a brand-new Indonesian research panel, from onboarding to processes and workflows.
- Acting as the main point of contact for Indonesian-speaking panellists, delivering a seamless and positive experience.
- Monitoring panel performance, analysing engagement and identifying opportunities for growth and improvement.
- Producing clear, insightful reports for internal stakeholders.
- Collaborating with cross-functional teams to deliver engaging campaigns and strategies.
- Helping to build a strong, active, and satisfied panel community.
About you
You’ll be someone who combines strong communication skills with a proactive, solutions-focused mindset. You’re comfortable managing multiple priorities and enjoy working in a collaborative, fast-paced environment.
We’re particularly keen to hear from candidates who have:
- Fluency in Indonesian and English (written and spoken)
- Experience in panel or community management, customer support, or research operations.
- A track record of working with data and using insights to inform decisions.
- Exposure to international markets, ideally Indonesia or Southeast Asia.
- Familiarity with CRM systems, analytics tools, or campaign platforms.
- Excellent organisational skills and attention to detail.
The details
- Salary: £36,000 (full-time equivalent)
- Location: Remote or hybrid, with occasional travel to Taunton for team meetings and training
- Hours: Full-time (37.5 hours per week)
- Start date: ASAP
If you’re looking for a role where you can make a real impact, work with global audiences, and be part of a collaborative and supportive team, we’d love to hear from you.
To apply for this job please drop me a line, quoting Ref: SM1400, together with your CV to: